Terms and Conditions

Last Updated: April 16, 2025

Welcome to StateJourney (statejourney.com). These Terms and Conditions govern your use of our website and travel support services, including bookings for flights, accommodations, itineraries, and partner-based travel insurance. By accessing or using our services, you agree to be bound by these terms.

1. Acceptance of Terms

By using our website or services, you confirm that you are at least 18 years old and agree to these Terms and Conditions, our Privacy Policy, and any additional terms provided during booking. If you do not agree, please do not use our services.

2. Our Services

StateJourney is a third-party travel support service that assists with:

• Booking flights, accommodations, and other travel arrangements through trusted partners.
• Creating personalized travel itineraries based on your preferences.
• Providing travel insurance options through licensed third-party providers.
• Offering 24/7 customer support for travel-related inquiries.

We are not a direct provider of travel services (e.g., airlines or hotels) and act as an intermediary to facilitate your bookings.

3. Booking and Payment

When you submit a booking request through our website:

• You must provide accurate information, including names, contact details, and travel preferences.
• Bookings are subject to availability and confirmation by our partners.
• Payments are processed through secure third-party platforms. We do not store your payment information.
• Prices quoted are subject to change until booking confirmation. Additional fees (e.g., taxes, service charges) may apply as disclosed during booking.

4. Cancellations and Refunds

Cancellation and refund policies depend on the terms of our partners (e.g., airlines, hotels, insurance providers):

• We will communicate applicable policies at the time of booking.
• Some bookings may be non-refundable or subject to cancellation fees.
• To request a cancellation or refund, contact us at +1-888-673-8389 or infostatejourney@gmail.com.
• We are not responsible for refunds if you fail to comply with partner policies (e.g., missing a flight).

5. User Responsibilities

You agree to:

• Provide accurate and complete information for bookings and inquiries.
• Comply with all applicable laws, including travel and visa regulations.
• Use our website and services for lawful purposes only.
• Not misuse our website (e.g., by introducing viruses or attempting unauthorized access).

6. Third-Party Services

Our services involve third-party providers (e.g., airlines, hotels, insurance companies). We are not liable for:

• Errors, delays, or cancellations caused by third parties.
• Changes to schedules, pricing, or availability beyond our control.
• The quality or safety of third-party services, though we partner with reputable providers.

We recommend reviewing the terms of third-party providers before booking.

7. Limitation of Liability

To the fullest extent permitted by law, StateJourney is not liable for:

• Indirect, incidental, or consequential damages arising from your use of our services.
• Losses due to events beyond our control, such as natural disasters, strikes, or technical failures.
• Inaccuracies in information provided by third parties or users.

Our liability is limited to the amount paid for the specific service in question.

8. Intellectual Property

All content on our website, including text, images, logos, and software, is owned by StateJourney or its licensors and protected by copyright and trademark laws. You may not reproduce, distribute, or modify our content without written permission.

9. Changes to Terms

We may update these Terms and Conditions to reflect changes in our services or legal requirements. We will notify you of significant changes via email or a website notice. Continued use of our services after updates constitutes acceptance of the revised terms.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Wyoming, USA. Any disputes will be resolved in the courts of Sheridan, Wyoming, unless otherwise required by law.

11. Contact Us